Terms & Conditions
Welcome to Tommylewfitness. By booking personal training sessions or purchasing any training package, you agree to the following Terms & Conditions.
Personal Training Services
All training sessions are delivered exclusively by Tommy, a qualified personal trainer. Sessions are tailored to each client's individual goals, fitness level, and abilities. Clients are responsible for providing accurate health information before commencing training and should consult a medical professional if they have any concerns about their ability to exercise safely.
Bookings & Cancellations
Training sessions must be cancelled or rescheduled with at least 24 hours' notice. Cancellations made with less than 24 hours' notice, or failure to attend a scheduled session, will be charged in full and are not eligible for a refund.
Refund Policy
As most clients purchase personalised training packages, refunds are considered on a case-by-case basis. If either the client or Tommylewfitness needs to end a training programme before completion, both parties will discuss the circumstances and work towards a fair and reasonable agreement. Any approved refunds or credits are entirely at the discretion of Tommylewfitness and will take into account the sessions already delivered and any agreed commitments.
Privacy Policy
Tommylewfitness is committed to protecting your privacy. Personal information collected, such as your name, contact details, emergency contact information, and health or fitness questionnaire responses, is used solely to provide safe and effective personal training services, manage bookings, and communicate with you. Your information will be kept secure and will never be sold or shared with third parties unless required by law or with your explicit consent.
Liability
While every effort is made to provide safe and effective training, participation in physical exercise carries an inherent level of risk. Clients take part in all sessions voluntarily and accept responsibility for their own health and wellbeing during training. Tommylewfitness cannot be held liable for injuries or losses arising from failure to follow professional guidance or from undisclosed medical conditions.
Changes to These Terms
Tommylewfitness reserves the right to update these Terms & Conditions at any time. The latest version will always be available on this website.